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Exchange Policy

We want to make returning or exchanging our products hassle free!

We will gladly refund unused or unworn Non-Final Sale merchandise within 30 days of purchase date in the original form paid.

We will offer store credit or exchange only for unused or unworn Non-Final Sale merchandise within 60 days of purchase date.

Refund will include original price paid and sales tax, less any discounts and shipping. We cannot refund original shipping charges from the initial order, but we will not charge you shipping fees for return or exchanged items.

Select products are not eligible for returns, refunds or exchanges:

  • Merchandise marked Sale or Final Sale cannot be returned or exchanged.
  • Due to their perishable nature Food or Bar items cannot be returned or exchanged.
  • For sanitary reasons, Grooming products cannot be returned or exchanged.

To make a return - in Person:

Pepper Tree Men's Designerwear
3000 Grapevine Mills Parkway
Suite 411, Grapevine
Texas 76051

HOURS
Monday - Saturday, 10am - 9pm
Sunday, 11am - 7pm

Questions? Call 214-285-8733 or email support@peppertree.us

To make a return - via Mail:

Please email us at: support@peppertree.us with your order number and full details on the return or exchange. If you are exchanging, please indicate the style, color and size you would like in exchange.
We will email you a prepaid USPS shipping label to return your item, issue a refund or send you a new item. Note, we cannot issue refunds or exchanges until the item has been received by our Grapevine Mills.

All mail returns should be sent to our Grapevine Mills Parkway location:
You are welcome to return or exchange your online order or store purchase in person at our Grapevine Mills Parkway location.